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CareInstalled systems

3 yrHandler service interval

PartsFor frames in the field

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Services

Lifetime of the system

H-gate support stays with the frame after installation. Pick the kind of help you need and send it through the contact form.

System care

A support plan matched to the frame, the wiring, and how often the system is cycled.

Customer care

Help for an installed system, from a cold-head check through to a mixture question.

Lab access

Time on a measurement system for a group that does not yet run its own refrigerator.

Pulse-tube service

Upgrade or refurbish the cooler so the 4 K stage holds its specified power.

Health check

A scheduled review of temperatures, mixture, and leak tightness.

Training

Operating and maintenance sessions for the people who run the system.

Relocation

Move a refrigerator and its gas handler to another room or building.

Spare parts

Replacement cold traps, valves, and wiring parts held for installed frames.